Unlike production in bulk, all our creations are handcrafted and therefore at least two months advance notice is required. For popular dates, especially from September to February, a six-month advance notice is recommended. Having said that, you are always welcome to send us an enquiry to check our availability should you date fall short of our notice period.
Step 1: Check our availability by sending us an email to email@example.com with (a) date, (b) location of the party, (c) number of guests to feed, and (d) photos of your preferred design.
Once we have received your enquiry email, we will notify you our availability with a general quotation based on your requirements.
Step 2: After you have received our reply and wish to proceed further, please response accordingly so that we can forward payment details in order to secure the booking.
To secure your event date on our calendar, your can either make:
(1) a 50% payment of the general quotation, this is non-refundable, or
(2) a HK$3,000 holding deposit (if you need more time to decide on your cake design). The holding deposit is non-refundable but can be offset from the final bill .
Step 3: Design proposal based on your preference and various requirements
For wedding cakes and sculptured cakes, design sketches will be provided for your review and comment after the booking is confirmed. For other services, sketches will be provided upon request. In addition, updated pricing and options will also be provided together with the design proposal.
Step 4: Once you have reviewed the design sketches, you are welcome to comment and alter the design.
Step 5: Your approval is required so that the team can start the preparation and its production. Please note design alteration afterwards is subject to our discretion and availability of time.
Step 6: Final payment to be settled 5 days before the event.